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DELIVERY & SHIPPING - DHL
DOESN’T MATTER WHERE YOU ARE.
YOUR ITEMS ARE DELIVERED TO YOUR DOOR BY THE BEST SHIPPING COMPANY!
All the orders are shipped from Istanbul / TURKEY via DHL WORLDWIDE EXPRESS.
We are proud to work with one of the best shipping companies in the world.
Orders are delivered to our customers in just a few days.
DO YOU SHIP GLOBALLY?
Yes we do! We offer international shipping to all destinations.
PLEASE NOT: Some countries may request additional documents for food products, depending on national regulations. Please make a local research about the rules of your country before making an order.
DO YOU SHIP EXPRESS?
All products that you order from Grand Bazaar Ist are delivered by express shipping without extra charge.
HOW LONG DOES THE DELIVERY TAKE?
UK: 1-2 business days
Europe: 1-2 business days
S. / Canada: 2-3 business days
Rest of the World: 2-4 business days
WHAT ARE THE SHIPPING FEES?
Shipping charges are calculated using the shipping calculator, which depends on your location, package weight, and package sizes. After you enter your country information, the price is calculated automatically then inform you at card and checkout page.
HOW DO I TRACK MY ORDER?
We will inform you of the DHL Express tracking number for each order immediately after the product is shipped.
HOW DO I CANCEL MY ORDER?
You could cancel your order within first 24 hours.We are unable to cancel or change an order once it is shipped.If you would like to return your order please see our return policy.
How could I change my delIvery adress after I ordered?
Unfortunately, once your order is shipped, it is not possible to change your order address or paying method. However, it is possible to change the delivery address until you receive a shipping e-mail from us that your order has been shipped. We'll help if you let us know by sending e-mail to us before your order is shipped.
The shipping charge will be added to your order and will appear on the payment screen after you enter the country information. This fee does not include any import fees or taxes in your country. Please check your country's custom rules and tax rates before making your order.
TAXES AND DUTIES
In addition to the product you ordered, all charges, taxes and customs fees to be applied are the responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.
All packages are in perfect condition before being sent to you. We wrap them in soft and durable materials. Please check the packaging box and check for any signs of damage. If your package contains any damaged product, fill out the form with the cargo personnel and let us know. If there is any damage during the shipping, we will check the delivery terms and refund.